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The new Internet economy has sped up not only the pace of business but also its rate of success and failure. Efficiency is no longer a novelty in the call center ; it has become the way that successful organizations transact business. The call center is critical to the business because applications such as predictive dialing ARE their business.



 

Leading Hearing Aid Manufacturer Beltone Recently Turned PowerStation 2 to Increase Appointments for U.S. Field Sales Reps.

FORT LAUDERDALE, FL- NOVEMBER 17, 2000- Beltone Inc. recently acquired a ChaseData Corporation PowerStation 2 predictive dialing system as part of an aggressive move to its increase U.S. market position. Beltone was acquire by Danish powerhouse Great Nordic Inc. in April 2000 and since then has been aggressively improving their current market position as the world's seventh largest manufacturer of hearing aids.

PowerStation 2 will play a key role in the firm's sales growth domestically by radically improving appointments set for field representatives. ChaseData recently completed installation of a new predictive dialing system that will field all of the company's appointment calls from a company operated call center in New Jersey last month.

Agent specific scheduled calls were a key factor in Beltone decision to go with our PowerStation product. It allows their TSRs to establish a short term repore with Beltone's clients that results in fewer cancelled appointments with field sales representatives reported Ahmed Macklai (ChaseData Corp.).

This installation also marks another milestone in the market acceptance of the PowerStation 2 system. PowerStation was in stiff competition with a number of well known predictive dialing powerhouses and was awarded the contract.

About Chase Data Corporation
Chase Data Corporation is a privately held company that provides the critical computer telephony solutions and services that enable its customers to expand existing call center productivity. The company's development milestones include the first Windows NT based predictive dialing system, the first open architecture predictive dialing system running Windows Advanced Server 2000, a hypertext scripting engine, and the only truly predictive algorithm capable of operating with as few as a four (4) station call center.

Chase Data Corporation's products and services are used by medium to large call centers requiring a native Windows NT predictive dialing solution that seamlessly blends various back office legacy systems with the call center. Its PowerStation2 predictive dialing system is the primary product marketed by the firm. For more information, please contact Ahmed Macklai (information below), or visit the company's web site, www.chasedatacorp.com.

PowerStation is a registered trademark of Chase Data Corporation. All other names, products, and services mentioned are trademarks or registered trademarks of their respective organizations.




 

 

 

 

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